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Handy, the smartphone for the most strict clients

Connectivity has become a very important factor when you are traveling. For this reason, AccorHotels has wanted to innovate and give its customers the possibility of having a free mobile phone with internet access, unlimited calls, interactive maps and all the amenities that you need to feel like home. Novotel Madrid Center has been the first hotel to offer these smartphones to all those who stay in their rooms. Apart from allowing the customer the convenience of not worrying about downloading applications that make it easier move around the city, if the Wi-Fi connection will be fine or if making calls that later involve a very high cost, it also offers a chat to contact with the hotel staff for any questions.


Novotel Madrid Center is committed to personalizing its clients as much as possible, facilitating their stay and trying to be as sustainable as possible. This hotel participates in Planet 21 and acts in favor of positive hospitality.



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